Return & Refund Policy || janaushadh, Gondia

janaushadh Return & Refund Policy

Return & Refund Policy

Last Updated: April 7, 2026

At Janaushadh, we want you to be satisfied with your purchase. This policy outlines our return and refund procedures.

1. Overview

We accept returns for eligible items within the specified timeframe. Once we receive and inspect your returned item, we will process your refund according to this policy.

2. Return Policy for Physical Products

Items may be returned within 14 days of purchase for a full refund, provided they are in the original condition and packaging.

Item must be in original, unused condition with original packaging
All original tags and labels must be attached
Proof of purchase (receipt or order confirmation) is required

Return Shipping: You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.

4. Refund Processing

Once we receive and inspect your returned item (if applicable), we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.

Restocking Fee: A restocking fee of 15% may apply to returned items.

5. Non-Returnable Items

Certain items are exempt from being returned, including:

Perishable goods
Customized or personalized items
Items damaged by misuse
Items returned without original packaging (where required)

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@janaushadh.in.

7. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

If you've done all of this and you still have not received your refund, please contact us at support@janaushadh.in.

8. Additional Terms

Expired goods/medicines will not be returned. Kindly return any medicine within 14 days of purchase.

9. Contact Information

If you have any questions about our Return and Refund Policy, please contact us:

Email: support@janaushadh.in
Website: https://www.janaushadh.in

This return and refund policy was generated on April 7, 2026 and should be reviewed by a legal professional to ensure compliance with applicable laws in your jurisdiction.

Our Vision

“We envision a world where the cost of medicine never decides the course of a patient’s life. Our purpose is to transform the way people experience healthcare by making high-quality generic medicines not just an alternative, but the most trusted and preferred choice.

We aim to eliminate the silent compromise patients make between affordability and proper treatment, ensuring that every prescription is fulfilled with dignity, confidence, and complete peace of mind. By combining scientific reliability with human-centered care, we strive to build a pharmacy that patients rely on—not only for medicines, but for trust, guidance, and long-term well-being.

Our vision extends beyond access; it is about changing perceptions, empowering patients with knowledge, and creating a future where healthcare is driven by value, transparency, and genuine care rather than brand names and high costs. We aspire to stand at the forefront of this shift, bringing meaningful impact to every life we touch.”